HELP& Frequently asked Questions

For all other questions please contact [email protected]

SHIPPING AND ORDER STATUS

Currently PUUSH does not ship internationally, but we we will let you know if that happens. The best way to stay tuned is to Sign up for our mailing list. At the moment PUUSH is only avaiable for European countries.

PUUSH is availble for purchase in Europe. PUUSH ships to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy,  Lithuania, Luxembourg, Malta, Monaco, The Netherlands, Portugal, Poland, Romania, Slovakia, Spain and Sweden.

PuushBeauty.nl offer FREE shipping in The Netherlands on all orders above €40, for all other European coutries PuushBeauty.nl offer FREE shipping for all orders above €50 these countries are;  Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy,  Lithuania, Luxembourg, Malta, Monaco, Portugal, Poland, Romania, Slovakia, Spain and Sweden.

Sometimes it takes 1  days to populate with our carriers. If it isn’t working at all, reach out at [email protected]  &we will get it solved ASAP.

Can’t wait to receive your order? When you place your order on PuushBeauty.nl you will receive a mail with a notification when we receive your order, when it’s completed and you will receive a notification when your order has been shipped.  In the last mail, the notification that your order has been shipped you will also find a tracking code where can see where order is 24/7.

Please contact our customer service through [email protected]

We got you! Email [email protected] with your order # and correct info. 

Returns

Check out our RETURNS page. 

Please send the defective or incorrect missing item(s) back to us. Only after receiving the returned products PUUSH will refund in the orginal form of payment.

My account

No worries, we got you! Please fill in our CONTACT form and you will receive a password reset link.

To create a account on PUUSH you need to provide your name, email address and create a password. Once registerd you can manage your account, billing, address and order history.

PRO MEMBERSHIP

At PUUSH we offer a 20% PRO discount for registerd Artists. 

To become a PRO member please send a request through our CONTACT form

To become an PUUSH PRO member we need your name, address, company registerd number and your VAT/taxes number, without this information you will not qualify for a PRO discount. For all information please read our PRO Member page

GIFTCARD

Enter your gift card number at checkout, on the right side of your screen. We can’t wait to see what you choose!

PUUSH e-Gift cards work just like store credit. Once entered at checkout, it will automatically be applied to your order. You need to use the e-gift card at once. For orders above your balance,you can pay the remaining balance via any of our payment method options shown in the checkout.

OTHER

We currently accept; Belfius Direct Net, IDeal, Eps, Giropay, KBC/CBC Payment, Bancontact, Przelewy24, Sofort Banking and Afterpay

We are so exited you asked! You can send your PR request through our CONTACT form and we will get back to you as soon as possible!