ATTENTION: Due to the busy period at our transport partners, your package may take a little longer than expected. We are very sorry for the inconveniece, but be patient! Your purchase is coming. This applies to orders within the Netherlands as well as to all other delivery areas.
Your order will be delivered to your home: in the Netherlands, Belgium, Luxembourg and Germany.
Excluding Sundays and holidays.
The Netherlands: Orders placed on working days before 23:59 will be delivered the next day.
Belgium: 1-2 business days.
Luxembourg: 1-2 business days.
Germany: 2 business days.
Netherlands: €3.95 free home delivery when you spend over €45.
Belgium: €4.95 free home delivery when you spend over €50.
Luxembourg: €5.50 free home delivery when you spend over €50.
Germany: €6.50 free home delivery when you spend over €50.
Payments can be made via iDeal, Afterpay, Bancontact, Paypal,KBC and SOFORT. All orders must be paid for by the customer, according to the payment method chosen by the customer.
Order has arrived incomplete or damaged, what now?
At PUUSH Beauty, orders are always packed with the greatest care. However, it can always happen that a product has arrived damaged or that something is missing. If this is the case, we advise you to contact customer service, a suitable solution will always be provided.
Are there any costs associated with returning products?
It is possible to return products within a period of 30 days. The return costs are for your own account. The consumer is only liable for depreciation of the product that is the result of a way of dealing with the product that goes beyond what is permitted in paragraph 1. has provided all legally required information about the right of withdrawal at the conclusion of the contract. A return is always the risk of the sender and this means that PUUSH Beauty is not liable for damaged or lost returns.
Until when can I return the product?
You have the right to return the product without any reason within a period of 30 days. The withdrawal period expires 30 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the product(s). To return the product(s), you must notify us by unequivocal statement, in writing, by post, e-mail or fax. You can use the return form for this, which can be found at the bottom of the –RETURNS page. Unless PUUSH Beauty offers to collect the product itself, he may wait with repayment until he has received the product or until the consumer demonstrates that he has returned the product, whichever is earlier.
Excluded from the right of withdrawal is a consumer purchase that relates to the delivery of:
1. Products manufactured to consumer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;
2. Products that spoil quickly or have a limited shelf life;
3. Products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
4. Products that are irrevocably mixed with other products after delivery by their nature;
We always recommend requesting proof of return from the relevant point.
How can I return a product?
If you want to return one or more products, you can use the packaging for this
in which you received the order. You can address these to PUUSH Beauty and
you can then drop off the package at the post office near you.
Protection of your personal data
Trust is important. We therefore attach great importance to the protection of your personal data. You can rest assured that your data is in good hands with us. We naturally adhere to the legal provisions for the protection of personal data. In addition, we think it is important that you know what data we store and what we do with this data.
Shop at PUUSHBeauty.com
You can shop at your leisure in the PUUSH Beauty Online Shop without your personal data being stored by us. The data transmitted by your internet browser, such as the date, the length of stay on PUUSHBeauty.com or the name of your internet provider, are stored anonymously with us. You remain unknown as an internet user.
What are cookies?
Why does PUUSH Beauty place cookies?
We automatically collect and process data on our websites using cookies and cookie-like technologies to track the behavior of visitors to our websites. This helps us to optimize and adapt our websites to the interests of our visitors. In this context, we use the Webtrekk tool. When you visit our websites, it is enabled by default.
Delete or disable cookies
You may object in whole or in part to the use of these services by opting out. However, please note that you may no longer be able to use all functions of our websites. By your objection, so-called opt-out cookies are set. In this way, the device you are using can be recognized and your decision taken into account as long as these cookies are not deleted. Please note that cookies are automatically deleted after 5 years. For more information, see: http://www.youronlinechoices.com/nl/.
We use functional cookies to provide an optimal user experience when visiting our websites. These cookies are also necessary for the proper technical functioning of our websites. So-called session cookies give us insight into the pages of our websites you have already visited or whether you have already logged in to your account. These cookies are automatically deleted after you leave our websites. In addition, we also use user-friendly temporary cookies that are stored on your terminal device for a specified period of time. When you visit our websites again to use our services, it is automatically determined that you have already visited us and which data you have entered and which settings you have made. So you don’t have to do this again.
We also use analytical cookies (from Webtrekk) to give us insight into the information needs and interests of our visitors. The analytical cookies we use have little or no consequences for your privacy. We use this information to optimize our websites and to offer targeted and relevant content.
We use marketing cookies to provide you with more appropriate advertisements on this and other websites (so-called (re)marketing / (re)targeting) and to measure the success of our advertising measures (so-called conversion tracking). In this context, we use the Exactag tool (more information) and other services. When visiting our sites, Exactag is enabled by default. The other marketing services will not be activated until you open a subpage after arriving on our website.
While surfing in the PUUSH Beauty shop, cookies are set, which store information about your surfing behavior in our shop, as well as anonymized information about your browser and your equipment in order to be able to recognize you later. If you subsequently visit websites that belong to a network of our partners, this marking allows the partner to see that you are interested in PUUSH Beauty products. Instead of general advertisements, he can tailor the advertisement for you according to our instructions and recommend products in our store or display suitable offers. No personally identifiable information will be stored by PUUSH Beauty and no usage profiles will be merged with any personal information about you.
Not all cookies are placed by PUUSH Beauty. These may also be placed on your device by third parties. This in any case happens in the situation when you use a social media plug-in. We refer you to the (privacy) statements on the websites of these third parties:
Cookie Privacy Statement
Possibility of objection/opt-out
You can disable the explained targeting methods by setting a cookie in your browser (see also 3.4.1). In addition, you can deactivate preference-based advertising using the preference manager that can be called up here, so that not all tags are delivered anymore.
Order in the PUUSH Beauty Online Shop
If you would like to order a product in the PUUSH Beauty Online Shop, we will of course ask you to fill in a number of details. We only use the data that we need to be able to meet our obligations. In data processing, the protection of your personal data is our top priority in accordance with legal regulations.
Steps in the ordering process
The data required for your purchase on PUUSHbeauty.nl will only be passed on to companies that act on behalf of PUUSHbeauty.nl (for example, our delivery partner DHL). These companies only have access to data that they need to carry out their assignment.
My PUUSH Beauty
For the customers who have registered with My PUUSH (by registering on PUUSHbeauty.nl), ordering on PUUSHbeauty.nl is extra easy. Your registration is free and provides access to your personal PUUSH Beauty environment. In My PUUSH you will find personal beauty recommendations and you can save your login details so that you do not have to enter it again for later purchases. Newsletter Through our newsletter we would like to inform you about the latest beauty news and the offers that you can take advantage of. After your registration you will receive a confirmation by e-mail. If you no longer wish to receive the newsletter, you can unsubscribe at any time via the unsubscribe link at the bottom of every newsletter.
Do you have any questions?
Please contact our customer service. We are happy to help you!
Customer service opening hours
Monday to Friday from 09:30 – 18:00
Saturday from 09:30 – 13:00
E-mail: [email protected]
Do you have a question? Chat with one of our specialists
Customer service opening hours
Monday to Friday from 09:30 – 17:30
Saturday from 09:30 – 13:00